FAQ

About comet.GG

Comet.gg : is all new idea with dynamic young team. Interactive digital entertainment is the present and future of main stream entertainment right from E-Learning to E-Sports. The core idea is to drive content & community with generation Z. And top it up with live events build heart share and influence the influencer for Brands focused toward Generation Z.

General

Who is Eligible to Play?

We welcome players of all skill levels from all over the world who are at least 18 years of age to play online tournaments through the comet.gg website. Players who are at least 18 years of age may join and play in tournaments .Geographic restrictions may apply depending on the laws of your state, province, or country. Certain restrictions apply. Please read our Terms & Conditions and any tournament rules (if applicable) for more information.

What platforms are supported by comet .gg ?

comet.gg supports top multiplayer titles for the CONSOLE , MOBILE and PC.

What games can I play through comet.gg ?

Convenient game filters on the Tournaments page indicate games featured on comet.gg , and currently available tournaments. Click any game filter to narrow the view to tournaments for that game.

Can I have more than one account?

You are only allowed to sign up for one account with comet .gg . If you are found to have multiple accounts, you will be in violation of our Terms and Conditions which will result in the termination of any accounts you hold.

How can I get the latest information about comet.gg tournaments?

On comet.gg.com, go to your Profile page. Next, click on the checkbox for "Email me Events and other info" and then click on the Save Changes button.

For information on tournaments go to the Tournaments page for a full list of active and upcoming tournaments.

You can also "Like" Comet.gg on Facebook and follow us on Twitter for more tournament information.

TOURNAMENTS

What kind of gameplay does comet.gg offer?

Comet .gg offers pay-to-enter tournaments with a variety of prizes including cash, comet.gg Rewards tokens or other prizes.

What is a pay-to-enter tournament?

A pay-to-enter tournament is a tournament where an entry fee is charged to join, and then play to win prizes as you play and win through. The entry fee can be paid through PayPal if the tournament has a cash entry fee, or with Rewards tokens if it has a token entry fee.

What tournament types does comet.gg ?

Comet .gg offers single elimination bracket tournament , double elimination tournament , team bracket tournament , round robin tournament , league structure tournament .

What is a bracket tournament?

Bracket tournaments are elimination tournaments in which you need to win the match to advance to the next round. On comet.gg there are single-elimination bracket tournaments and double-elimination bracket tournaments.

What is the difference between a single-elimination bracket tournament and a double-elimination bracket tournament?

In a single-elimination bracket tournament you are eliminated after losing once, while in a double-elimination bracket tournament you are eliminated after losing twice.

What happens if an opponent doesn't show up in a bracket tournament?

If your opponent does not show up for a bracket tournament, you win that match.

What are team bracket tournaments?

A team bracket tournament enables multiplayer gameplay. Only the team leader of each team is required to have a comet.gg account. When joining a team bracket tournament, the team leader will need to enter the platform IDs of the other team members. The team leader will also need to check in, and report match results. Team brackets can be either single-elimination or double-elimination.

What is a leaderboard?

Comet.gg uses leaderboards to allow our players to know where they rank within a specific game community. In order to count towards a leaderboard, you must first join the leaderboard for your matches to be recognized.

How do I join a leaderboard?

Go to the Tournaments page to view the available leaderboards. When you find the one you want, click on the Details button to see further details .

What happens if my opponent and I end a game in a tie/draw?

If you have a tied game, please replay your game with your opponent.

How do I get my winnings?

All results and final placements for tournaments, including single-elimination and double-elimination brackets and team brackets, and Wins leaderboards, are reviewed and verified by the Community Engagement Specialists

DISCONNECTION

What if my opponent disconnects?

There are various outcomes for disconnected matches.

A "loser disconnect" happens when a player disconnects from a match while losing, resulting in an automatic loss.

A "winner disconnect" happens when a player disconnects from a match while winning, resulting in a replay from the point of disconnect.

A "tied match disconnect" happens when a player disconnects while the match is tied, resulting in the match being placed into arbitration, and our Community Engagement team will determine the outcome.

How do you play from the point of disconnect?

In order to replay your match from the point of disconnect, you must first score any goals/points from your original disconnected game. We suggest that you score your own goals/points where possible to complete this process quickly. Please note that you do not have to replicate the exact score of your original match; the difference in scores is acceptable. Once you have scored the necessary points you will have to let the clock run down to the point of disconnect, and then start your game from that point on.

REPORTING TOURNAMENT RESULTS

Where can I find my Match Details?

The Match detail is shown on the Match option found on the Header Section details page.

Can I cancel a leaderboard match once it is in progress?

If you are not able to go forward with the match for some reason, you and your opponent can mutually agree to cancel the match. First, click on the Cancel button and submit a reason. The reason will be sent to your opponent. Your opponent may accept or decline your cancellation request. If they accept, the match will be cancelled.

I won my game but my active match on the Home page is gone. How do I report my win?

If you have completed and won your game and do not see your active match on your Home page, then your opponent has already reported their loss. Your win should be automatically recorded.

DISPUTES

What is a dispute?

A dispute happens when both you and your opponent report a win for the same match.

What happens if my match is in a dispute?

If both you and your opponent have reported a win, then your match will be converted into a "dispute state". Once your match is in the dispute state, the only action you can take for that match is to add evidence. Our Community Engagement team will investigate the dispute and distribute the win accordingly.

TOURNAMENT OVERVIEW

Where can I find a tournament to join?

Find any available leaderboards and bracket tournaments by going to the Tournaments page.

1. Featured games

Click on any of the game filters to view events for only that title.

2. Tournament list sorting arrows

Click on any of the sorting arrows on the tournament list table to sort by Game name, Tournament title, Platform, Start Date and Tournament type.

How do I see tournament details?

From the Tournaments page, click on either the title of the tournament or the Details button to go to the Tournament Details page.

How do I join a tournament?

From the Tournament Details page, click on the Join button.

- The Entry Fee is the fee to join. Some tournaments are free, some cost money, and some cost Rewards tokens. Others require a valid SCENE card number to join, although no SCENE points are deducted from your SCENE account.

- The Prize Pool details the type of prizes offered for the tournament.

- The Pre-registration start date, the Start date and the Registration end date for the tournament are displayed.

- The Exit tournament button allows users to withdraw from the tournament before the tournament start time.

- Game Options required to play in the tournament are listed.

- The Tournament Rules tab displays all the rules related to the tournament. We strongly recommend that every player read the rules before joining a tournament.

- The Players tab lists all tournament participants.

- The Bracket tab will only appear once the bracket tournament has begun, which is after the check in period. You can track your progress during the tournament. You will always be highlighted in yellow.

BRACKET TOURNAMENT WALKTHROUGH

Once you have joined a bracket you will be able to see new information about the tournament in a few locations:

-On the Home page or the Profile page, all the tournaments you have joined will be listed under My Tournaments.

- The Match card for the first match in the bracket tournament will appear on the Home page or on the Tournament Details page. The Match card will keep you updated with your status throughout the tournament. Other important details will come to you through the Notification icon located just left of the Chat icon, so remember to check there often.

- The bracket display and chat lobby will also appear on the Tournament Details page below the Match card within the tabs.

CONTACT YOUR OPPONENT

When the tournament has started you will be randomly placed into a bracket and a Match card will appear with your first opponent.

What happens if my opponent does a “no show”?

If you are unable to connect with your opponent, contact our Community Engagement team and explain the issue.

It is recommended that you provide evidence in case of a dispute between you and your opponent. Our Community Engagement team will be online and ready to resolve any issues during the tournament.

What happens if I do not have an opponent?

If you do not have an opponent in the round you will be automatically moved to the next round. This information will be displayed on the Match card.

WINNING A MATCH

When you win you will be promoted to next round and in a finals them automatically considered winner.

LOSING A MATCH

SINGLE-ELIMINATION BRACKET: If you lose the match in a single-elimination bracket, the tournament is over for you.

DOUBLE-ELIMINATION BRACKET: You must lose twice to be eliminated from a double-elimination bracket so if this is your second loss, the tournament is over for you. If you have lost only once, you are not yet eliminated and a new Match card with a new opponent will appear.

The steps described above repeat for each round until the tournament is over, and so long as you continue to win.

STEP 4: TOURNAMENT WINNERS

All results and final placements for single-elimination brackets, double-elimination brackets, and team brackets are reviewed and verified by the Community Engagement Specialists.

If you win a cash prize, the prize payout is processed within 5-10 business days of the tournament's completion time and is paid to the player’s PayPal account.

If you win a SCENE points prize, the prize is processed within 5-10 business days of the tournament's completion time and is awarded to the SCENE member's SCENE points balance.

- Player statistics for the leaderboard are displayed here only when the player has joined the leaderboard.

- The "Ready to play?" switch will only appear for those who have joined the tournament.

- Rank: Player's position in the hierarchy

- Movement: Rank changes in the last 24 hours

- Player's avatar and WorldGaming username (green circle indicates when the player is online)

- Country

Total wins

- Total losses

- Winning or losing streak

Direct Challenge button: When the player is online the challenge button will display

Rewards and recognition

What is comet.gg Rewards?

Comet.gg rewards our players exciting prizes and gifts to make playing on our site more interesting and fun.